SIA
Frequently Asked Questions
Quick answers to common questions. Click any question to expand the answer.
How do I place an order?+
Browse the catalogue, add items to your cart, then click Checkout. You can pay using UPI, cards, net banking, wallets, or Cash on Delivery.
What payment methods do you accept?+
All major credit and debit cards, UPI, net banking, wallets, and Cash on Delivery on eligible orders.
How long does shipping take?+
Domestic orders ship within 24–48 hours and typically arrive in 3–7 business days depending on your location.
Can I cancel or modify my order?+
Yes — as long as the order has not been packed yet. Visit My Orders to request a cancellation, or write to us at support@ethnicstar.com.
What is your return policy?+
We accept returns within 7 days of delivery. Items must be unworn, with all tags intact and in original packaging.
How do I track my order?+
Visit My Account → Orders to see real-time status. You will also get email and WhatsApp updates as the order progresses.